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30-DAY MONEY-BACK GUARANTEE
We stand behind every piece at John & Sarah.
Your satisfaction is our commitment. If your order does not meet your expectations for any reason, simply return it within 30 days
WHAT OUR CUSTOMERS SAY
Verified
SO WARM ON COLD MORNINGS
Wore this on a frosty morning and didn't feel the cold at all. The fleece lining inside is next level and it doesn't feel bulky. Getting so many compliments on it.
Verified
OBSESSED WITH THE COLOUR
This pink is even better in person. Super soft and warm, wore it on a windy walk along the beach and it kept me toasty the whole time. Fits true to size.
Verified
SO SOFT AND COSY
This jumper is ridiculously soft and warm for autumn walks. Kept me warm all afternoon in the park and the colour is even nicer in person.
Verified
PERFECT EVERYDAY PIECE
Been wearing this non-stop since it arrived. So comfy and the waffle knit feels really good quality. Great for a coffee run on a cool morning.
Verified
FEELS SO ELEGANT
Wore this to a lunch by the water and felt so elegant in it. The linen moves beautifully and it's true to size. Already thinking about getting it in another colour.
Verified
KEEPS ME SO WARM
Bought this for winter and it's been perfect. The fleece lining inside is so cosy and the floral print gets compliments every single time I wear it.
Rated 4.7/5 from 3,576 reviews.
FROM HAMILTON, WITH LOVE
John & Sarah bring nearly 20 years of curated fashion expertise to your door. For two decades, we’ve helped men and women find quality clothing that combines comfort with timeless style. This winter, we want to thank our customers with something special: up to 70% off in our Winter Sale. From the moment you browse to the moment your parcel arrives, your satisfaction remains our priority. The sale ends tonight at 11:59 PM NZT, after which prices return to normal.
Frequently Asked Questions
Each product has a detailed size guide. If you are unsure, contact us — we will respond within 24 hours.
We will ship within 24-48 hours, depending on product availability and your location
Yes. You have 30 days to return your order from the date of delivery — no questions asked, with a full refund.
Yes. All payments are encrypted and processed through secure payment gateways.